Software

Ask something
Discussion Locked

What is DIRECTDB.DLL?

0 helpful
5 replies

by pjprierspurry

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

For the past week, when I try to open my e-mail, it will go so far and then error comes up with this. DIRECTDB.DLL No one can tell me what this is. It will shut down my e-mail. When I try again, it cont. to download prior e-mail to where I have 9 of each e-mail, no new e-mail, and can't do anything with what I have. I can't erase, move or open. Someone PLEASE HELP ME, PLEASE
Sincerely
pjprierspurry@bolt.com
Patti
P.S. This e-mail works, it is my home e-mail that doesn't

5 replies

by thechas

I assume that you are using Outlook Express.

Directdb.dll is a system file that OE uses to process the compressed files that your mail is stored in.

The mail files are .dbx, and you should have one for each folder in OE.

A few ideas;

Youhave a virus,
(run a virus scanner)

You have a lot of stored e-mails, and are running out of memory,
(Open OE, and while off-line, archive and delete as many messages as practicle.
Be sure to check the "sent items" folder, and empty deleted messages when you are done.)
(Also, clean up and defrag your hard drive to free up space for "virtual memory")

One of your incomming messages is corrupt or infected with a virus.
(If you can identify the problem message, contact your ISP, and see if they will delete it from the mail server for you.)

One or more of the files used by OE is corrupt.
(re-install IE and OE)

Chas

by fenaikh

Hi

pls read these articles:
Err Msg: MSIMN Caused an Invalid Page Fault in Module DIRECTDB.DLL

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q225867

Error Message If the Folders.dbx File Is Missing or Damaged

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q233264

Good luck

Mohamed

**Very Important NOTE *********
After you copy the URL a space or a %20 maybe gets inserted in the URL when you paste it into your browser. Delete any spaces or such characters from the URL for the page to be loaded.

This discussion is closed to new replies.