When do we say enough!

Microsoft let us be the beta testers for all thier software. If it dont work please let us know and we will get back to you. I just reloaded windows because it had become to corrupt to use. Microsoft recomends doing this twice a year. Now I try to down load Nortons antivirus and guess what? They have one company that handles registration and they handle updates. Well I am a registered user for 5 years and they can not find me!