When do we say enough!

Microsoft let us be the beta testers for all thier software. If it dont work please let us know and we will get back to you. I just reloaded windows because it had become to corrupt to use. Microsoft recomends doing this twice a year. Now I try to down load Nortons antivirus and guess what? They have one company that handles registration and they handle updates. Well I am a registered user for 5 years and they can not find me! I recieved a email to down load the new and improved nortons so I did. But I can not update or register. I emailed the tech help and did all they said to do but it still dont work. This is like when win 3.1 came out an 95 and 98 and nt wait its like most software in the 90s all beta stuff. But I bought mcaffe off theshelf and it works fine:) I need a jolt cola now!