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Why Does Dragon Crash Word 97?

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by cathy.curtis

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I have office 97 on a Sony VAIO Notepad.256 mb Ram. Trying to run Dragon Naturally Speaking 5. Everytime the user clicks on the microphone Word Crashes yet Dragon works ok on the other applications. Any ideas?

5 replies

by lizzy

This is a known problem. Go to the DNS site at: http://dragon-support.dragonsys.com/support/tweb.nsf/a78d23e42ac7cef8852565ed006c91b4/b3d6b428399546418525688e0053060b?OpenDocument
Cut and paste the link and make sure no spaces sneak into the address. It is to a DNS Word patch that addresses this issue. If the page won't open for you, go to the DNS site, FAQ/TechNotes for Dragon Naturally Speaking. You'll find the patch under Known issues, I gave you the link to the English patch. Good Luck!

by lizzy

Also, I have a couple machines running DNS, and Next Generation Technologies, a DNS vendor, recommends 512MB RAM. One of my PC's has 128MB and the other has 512MB because it runs with JawBone which is a voice activated keyboard commander for totallyhands free computing for vision impaired users. If you can upgrade the RAM, I would do that as well.

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