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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Why doesn't anybody rate answers?
Granted I've only answered a handful so far. My answers that have been have been rejected, and that's good. If my answer didn't contriubute to the solution I need to know that. I'd rather be rejected and know what answer worked than be in limbo.