Why is my iCloud account problematic by redownload Microsoft Authenticator? - TechRepublic
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January 17, 2024 at 09:00 AM
gavottetreat03

Why is my iCloud account problematic by redownload Microsoft Authenticator?

by gavottetreat03 . Updated 2 years, 4 months ago

I need help with recovering iPhone data related to MS Authenticator App. iPhone lost data due to forgotten new passcode within 72 hours. After re-downloaded App (lost after login even though iPhone didn’t alert me reset data), I login but Microsoft Authenticator list only my primary Microsoft Account.

On iPhone, after open the Authenticator app,
(1) selected Begin recovery, my Apple account turned out not where backup had been.

Is it possible to list Apps registered with a iCloud account? I used to have two devices with different Apple accounts but now has only one account. The Microsoft Authentication App I am having issue with may or may not be registered under my current Apple account.
I thought Apple Tech Support merged both Apple Accounts but after reset of a device and download all Apps, Microsoft Authentication App has no data. When I turn on its iCloud setting to recover backup, there isn’t recover option but just overwrite option. Message is “There is already a backup on your iCloud account on another device.”

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