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Will not go to desktop

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4 replies

by terrilymonae

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HI i have a toshiba laptop and i put in the recovery disk and it says it was complete but when i turn it on it says it need the boot cd. And i dont know what else to do and the desktop will not come up. Does anyone know whats wrong or have an solution?

4 replies

by thumbsup2

Try it again. Put the recovery CD in the drive and restart the computer. But, THIS time, pay attention when it tells you what to do. It MAY have told you to remove the CD when it was done and then reboot.

by mongo617

It could also be that one of the recovery discs is bad/dirty or your optical drive. This is something I ran into before and cleaning both the discs and the optical drive made it work fine.

by Former member

So you might have placed the wrong disk in to start the recovery process.
Have a look at the disks in question, they might be marked "boot cd, recovery disk one, recovery disk two".
You have to place these disks in the right order for your computer to run correctly.

Please post back if you have any more problems or questions.
If this information is useful, please mark as helpful. Thanks.

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