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Win 98 Switches Assigned Port for Modem

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by kevin_fyfe

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One of our users has a Windows 98 laptop with an internal modem. He's running into problems where the COM port assigned to his modem changes (from COM3 to COM2). Correct assignment returns sometimes after a reboot. User is overseas so it's difficult for us to see first hand what's happening.

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by rjeff

Have them confirm that they only have one modem defined to the system at that address. CHeck to see if they have multiple hardware profiles that might be invoked under different conditions. Check to see if they have another serail device that they use intermitently and make sure it is not assigned to the same port.

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