1 reply
by girlmf
I recently had this problem with the
W32.Klez.E@mm, KLEZ virus. I could not find the virus in the registry or in the windows/systems folder but it was in the _Restore folder under the temp directory. I removed the read only attribute from the _Restore folder, used a boot disk to boot into DOS at start up and deleted the virus files this way. They got reinfected two days later and this time I when into
control panel/systems/performance/file system
and I disabled the System Restore Utility.I
booted into safe mode and ran the Antivirus
software. The Antivirus quarantined the virus,
which I deleted later. I rebooted and deleted
the _restore folder off the C drive. Once I rebooted the _restore folder was replaced and the system was clean. This particular machine was having problems with the Restore Utility but I know that disabling the restore utility and using the antivirus software in safemode works.
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