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WIN ME won't connect to Internet

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11 replies

by akstephr 2 views

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I have a machine that had multiple viruses on it and the user decided to "help me out" and delete all the infected files. I am trying to get this thing up & running again, and I am making progress; however, when I connect it to the internet (dial-up) it will connect, it shows that packets have been received & sent, but it will not display any web pages. I am trying known web sites likes microsoft, techrepublic,cisco, etc. It never receives more than 600 packets no matter how many web sites Itry to access. Every web page I try comes back with "Cannot find Server" -- same problem with Outlook. I removed IE6 (completely, I think), rebooted and reinstalled. I did connect to the internet & install IE6, but I am still having the same problems. The viruses that were on this PC were w32.blebla.b, w32.magistr, and myparty. Can anyone give me any insight on whats going on here &what I need to do to get this thing fixed before I pitch it out the window? Reformatting needs to be the absolute last resort as this user has waayyyyy to much stuff on this PC to back up to floppy disks (which is my only option on this machine)

11 replies

by nschulz

It sounds like DNS is not working. when logged into the internet type winipcfg and see if it shows any DNS information. This should be detected through DHCP when the PC is assigned an IP address.

There might be more wrong but that's a start.Thanks Norm

by brian

I just had a similiar problem. They were using Norton and it didn't catch all the Virus's. Oddly enough I had the same dial-up internet symptom until the machine was completely cleaned. I used the AVG free version www.grisoft.com and it fixed thevirus problem. I had 2 scan a couple times though. 1st time it cleaned 38 files, 3 the second time. My bet is you still have a virus or more on the machine.

by phil.hall

From the RUN command (START > RUN) type in (no quotes) "SFC" and hit the OK button.

Let it run, and be sure to have your WinME CD in the CDROM drive. It should detect any missing or corrupt files and replace them. It may ask to reboot afterwards.Reboot if it asks. Then try again to connect to the Internet.

If that works, you're ok.

by ann777

Backing up to floppy disks is rarely the only option available to users.

If you have any kind of infrared port on the computer and on a second computer, you can transfer files (copy files) wirelessly. Via a network cable (crossover cable btwn two computers or regular cables connected to a hub) you can backup data to another hdd. Software exists too, where they provide the cables and software to transfer data between two computers.

With WinME, I think your best solution whould be to start over. Probably some of the registry keys are screwed with the virus(es) andsince MSIE6 is so integrated with the OS, that would be the only sure way to get the software working correctly again.

by rcom

You may have a trashed Winsock.

Right click on network neighborhood and select properties. Uninstall Client, Protocols and Adapters.

First write down your configuration settings for the dialup you use. Go to the properties of the Making sureto go to advanced and getting any TCP/IP info.

Go to add remove programs, Win setup and remove Dialup networking.

Remove the following regisrtry keys. First make sure to back up the registry before editing.

h_key_local_machine\system\current controlset\services\Winsock

winsock2
h_key_local_machine\system\current controlset\services\remoteaccess

The following entries are all under the VXD foler.

h_key_local_machine\system\current controlset\services\vxd\afvxd
dhcp
mstcp
winsock
winsock2

Reinstall networking components and dialup networking

For more info email me at rcom-services@qwest.net

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