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  • #2305718

    win media player 9series

    Locked

    by david.kay50 ·

    up untill 3 days ago media player was fine, since installing zone alarm pro i can not use media player or reinstall it i have now uninstalled zonealarm but media player is still not working and i am still unable to reinstall it can anyone help thanks
    dave

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    • #3358083

      win media player 9series

      by david.kay50 ·

      In reply to win media player 9series

      Point value changed by question poster.

    • #3358057

      win media player 9series

      by oz_media ·

      In reply to win media player 9series

      ZONE Alarm will stop Media Player accessing the Internet unless permissions are given. Thus WMP9 won’t run (it tries to access codecs, IDTAGS etc).
      Try redownloading WMP9 and install OVER top of the initial player. You probably have a dead Installation file. This should help you remove it or get it working if wanted.
      Any more problems, please let me know.
      HS

    • #3358005

      win media player 9series

      by hinrgman ·

      In reply to win media player 9series

      Does media player work at all, or it just doesn’t access the internet??
      what is your operating system??
      did you try disableing zonealarmpro??

      When you reinstall win media player disable zone alarm and any anti-virus software. During installation some software accesses the internet and if it is blocked for a short period of time the installation fails.

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