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WIN XP backup

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4 replies

by azwhall

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WIN XP OS will not recognize USB mass storage Device I am trying to use for a system backup.

USB device is a 500 GB NexStar3.
Computer is Compaq Presario desktop with 4 available USB ports.

4 replies

by ic-it

Open Computer Management (right-click My Computer - Select Manage), expand the tree view to access Disk Management.
It should be listed there and the drive may be conflicting with another drive letter (mapped drive?). Right click the USB drive and change the drive letter to one un-assigned.

by oh smeg

Format the Drive by right Clicking on it and choosing the Format Option. With XP if this is new you may have to chose Prepare First. I'm not quite sure on this as it's been a very long time since I've needed to do this.

If the Drive isn't listed in Drive Management go to BIOS and make sure that the USB Ports are enabled.

Post back if none of this works.

Col

by wesley.chin

Is it listed under the Device Manager?

If not, the computer may have been set to not auto recognize peripherals. Try adding throught the control panel applet.

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