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Win2k user login error- access denied

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by aaron.irby

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I am an administrator on a Win2k network that utilizes active directory. I recently re-imaged a box and before returning it to the client I tested it to ensure that no other issues were affecting the machine.
After sucessfuly loging in and testing outlook I returned the workstation to the apropriate work section. As soon as I had the client try to login (with a domain user account) the machine failed to load his profile and gave an error message that basicaly stated that a file (it didn't mention the file name) failed to load and that access was denied. I then re-logged in with my user account and recieved the same error message however I am able to login with my domain admin account and the local admin account. I tried swapping the NTUSER.dat file located in the default user directory with one from an identical workstation.(Same security groups)
I still recieved the same message. The machine is on the domain and user authentication passed. The machine simply fails to load an unknown file so it stops the login process for any user account.
Has anyone encountered this before and if so do you know the solution?
Than you for any support on this.

4 replies

by scott_heath

I have not, but we need more detail. Check the Security log of the local pc when logged in as yourself. See if it has more error info. Is the user logging in with a domain account?

by aaron.irby

Yes the client is logging in with a domain account. He can login on any other workstation attached to the domain and he passes user authentication when he logs intot his machine. Just as he passes authentication the workstation begins to load his profile when the window appears. Since these are DOD machines I am not allowed to post screenshots of the error but it is not your typical dialog box that appears with the error message. Also it only affects Domain user accounts, not local admin or domain admin accounts. I have not been able to check the security log becuase of the time diference in my location. ( I just got home from work and internet access is severely restricted on the network I am contracted to maintain.) I will post the error listed in the security logs when I go back to work tomorrow.
Thank you for the idea, I can't believe I didn't think of something so simple :(

by scott_heath

Try logging in as a user with admin priviledges and renaming the profile and having the user try logging on again. Could be some corruption in the registry files or another part of the profile.

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