IT Employment

Ask something
Discussion Locked

Windows 98 Error Message

0 helpful
2 replies

by nkhan

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hello all. I have had a problem with one of our pcs that is running windows 98 and not sure what to do. No matter what she is working in she will get the following error message:

An error has occurred in your program. To keep working anyway, click ignore and save your work to a new file. To quit, click close. You will lose information you have entered since last save. Then when she clicks ignore it keeps coming up and when she clicks close she continues to get this error message causing her to have to reboot the system. This happenes about once a day.

Not sure what to do. Any help is greatly appreciated!!

Naseem

2 replies

by thechas

There are so many possible causes that without more detail provideing the answer would be nearly impossible.

At a minimum, start with,

Cleaning up and defragmenting the hard drive.

Run a memory test from a utilities suite, or download a memory test program.

Check for patches/updates for W98 and the application.

Update device drivers on the PC.

Add RAM, you may have more programs now then the installed memory can support. However, limit W98 to 384MB of RAM.

Use a registry cleaner.

Shut down back round programs, and simplify the desktop.

Chas

by digital_cow

This is dangerous, but this helps (BACKUP FIRST!!!). If it was working properly beforeand someone installed software or hardware on that machine. It can easily be de-installed but if the problem persists try this:
at the dos prompt "C:\Windows>" type "scanreg /restore" and press enter. Select the very old working registry that windows have recognized. Then click/press Ok, windows will ask you to restart the system just say yes to restart.

i can be reached at digital_cow@hotmail.com

This discussion is closed to new replies.