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Windows 98 only boots to Ms-dos

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7 replies

by gee2man

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I?m working on a computer that does not boot into Windows (98). It boots into Safe Mode but not Normal mode. Normal mode gives no error only a command prompt. I have tried checking MSDOS.SYS, AUTOEXEC.BAT, and CONFIG.SYS. In MSDOS.SYS, the GUI is on. Remarking lines in AUTOEXEC.BAT and CONFIG.SYS did not help. Extracting HIMEM.SYS off the cd-rom also did not help. Step-by-step gets to command.com and that?s it. I get to the command prompt. If I type in Win at the command prompt, it will say that you are in ms-dos mode and to restart in windows type y. It takes me back to the command prompt. The customer claims that nothing was added or removed from the computer. He says it just started happening. Thanks in advance.

7 replies

by johngreer

Have you run a virus scan?

I'm assuming you can see the harddrive.
Can you see IO.SYS? Dir c:\io.sys /a

by bigfootduck

eziest way i can think is to just to hook in another HD in and move files over using dos and then reformat, but then again that might not b the answer ur looking for, ive come across similar things, thats what ive done, might want to check to make sure that the HD doesnt' have Bad Sectors/clusters, good luck with ur Prob

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