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By cassiedemolick ·
I cannot shutdown Windows 98, generally it works good, but freezes when the window "Windows is now shutting down" It started when I installed Norton Utilities and it was not installed properly. In fact, I cannot uninstall Norton Utilities. Maybe this has something to do with my recent uninstall of Norton Antivirus for WINDOWS 95.

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by maxwell edison In reply to WINDOWS 98 SHUTDOWN PROBL ...

Windows 98 has a number of shutdown problems, some specific to Norton anti-virus. Shutdown problems can occur if you are using Symantec Norton AntiVirus with the Auto-Protect feature enabled. Usually shutdown stops responding (hangs).

To work around, or fix this behavior:

Disable the Norton AntiVirus Auto-Protect feature (workaround).


Obtain the latest LiveUpdate for Norton AntiVirus (Symevnt.exe) from Symantec's Web site. For more information about how to obtain LiveUpdate files, contact Symantec Technical Support. (fix)

You might also look at a couple of articles related to Windows 98 shutdown problems. Cut and paste these links.

Windows 98 Second Edition Shutdown Problems:

Problems Shutting Down Windows 98 Second Edition - Micrisoft article Q238096:

Windows 98 Second Edition Shutdown Supplement:

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