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Windows Disappearing

By dcbeck ·
Running Citrix on a Terminal Server. I have several remote users who will have a popup window that they need to answer a question in go behind the application window and then they can't bring it back as the active window. What could be causing this and how to fix? It is isolated to several users. They are not clicking somewhere in error to cause this.

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by Oz_Media In reply to Windows Disappearing

Same thing used to happen with a Unix/Netware combo at another office. Everytime they switched to the background app, the foreground would not refocus.

It was a glitch inherent with the Unix software (with three PC's) one was due to a graphics card issue.

I'd speak with Citrix and the other apps engineers. Not a solution but an idea of where to look.

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by dcbeck In reply to

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by Curacao_Dejavu In reply to Windows Disappearing

check both a update driver for the videocard, and the vendor of the program.

What's the os of the terminal server ? nt or w2k ?

If it is a seamless connection i just found the answer:
check CTX825214 (citrix website)

Leopold

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by dcbeck In reply to

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Thanks! This is it!!

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by dcbeck In reply to Windows Disappearing

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