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WINDOWS Explorer Freezes when chosing Look Infor save, Excel, Word

By mihouser ·
When one of my users goes to Save As and clicks the pull-down (look in) the look in box goes away (Turns gray) and excel or word will lock up. If I use the left hand side bar (Desktop, My Computer) I can choose where I want to save as and also open network shares with no problem. Why does the look in not work?

I have all IP's set up correctly. I have removed network shares that are not in use anymore.

Using Windows XP SP2 and Office 2000

Thanks

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