Question

Locked

Windows installer Problems

By huytonm ·
Hi,
I cannot install or remove any programs that use windows installer and get the following error message"the installation package could not be opened,verify that the package exists and that you can access it",also I started to get windows installer starting every time I started my computer trying to install windows live mail and cancelling it did no good as it kept on coming back,I have partly sorted this by deleting the folder it was trying to access and now only comes up once on start up.
I have tried unregistering and reregeristing windows installer, no joy I have also checked I have the correct permisions to allow windows installer to work but again no joy,and have service pack three installed.
I am running XP pro media center edition,and would be greatful for any help on this subject.
thanks
Mark

This conversation is currently closed to new comments.

5 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Answers

Collapse -

So tell us , are you trying to Un-install some programs?.

If so tell us which programs you are trying to un-install and we will do our very best to help you. The first place IF your trying to delete programs is the "add and remove" section in Windows. The other way is through the registry, but this is the last place you will wont to fiddle with If you do not know what you are doing.

Please post back if you have any more problems or questions.

Collapse -

Uninstall and install

by huytonm In reply to So tell us , are you tryi ...

Hi,
I am trying to uninstall vitual box but any uninstall or install with windows installer is impossible,for example I have a java update that I cannot install and I have just tried to download the windows installer clean up utility and got "the installation package could not be opened" ect.
Also another suggested fix is
"Ensure that the installation path length and environment variables length are execute 255 characters."do you know how to do this as I have trawled the internet and nowbody explains this.
Many thanks for your help
Mark

Collapse -

try this

by omegafire In reply to Uninstall and install

Run these commands from your command prompt. They will repair a damaged Windows Installer service.

msiexec.exe /unregister

msiexec /regserver

-Travis

<Edit>

Nvm i need my coffee

Collapse -

If you want to stop programs from starting up,,

Use Task Manager to Stop Unresponsive Programs

SUMMARY: Keep malfunctioning Windows XP software from slowing your computer to a halt.

If an application hangs in Windows XP, you may be able to stop it manually by opening up Task Manager. Note that you should only do this if you have tried everything else to restart the software in question. Also, closing software using Task Manager may erase all unsaved data in the program in question.

To pull up the Task Manager, try one or more of the following:

1) Right-click on an empty area of the Windows XP toolbar and choose "Task Manager".
2) If that fails to work, press CONTROL-SHIFT-ESC.
3) If that fails to work, try CONTROL-ALT-DEL.

If Task Manager starts, click on the "Applications" tab. Right-click on the program that is not responding and choose "End Task". Follow the instructions if prompted. You may have to force an application to stop two or three times. Or go to the "services" section and (if you know the program) scroll down the list and when found right click on it and select "stop service".

Task Manager is a last resort, but if your computer or a software program hangs, it may be the only way to restore access to your machine without a reboot.

Please post back if you have any more problems or questions.

Collapse -

Re: Windows installer Problems

by The Lodge In reply to Windows installer Problem ...

Download and run the Windows Installer CleanUp Utility. http://support.microsoft.com/kb/290301

Back to Software Forum
5 total posts (Page 1 of 1)  

Related Discussions

Related Forums