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Windows Only Allows Me To Logon With Fingerprint Reader...

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by roystreet

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Hello...I have win Vista Home Premium. I've never had a problem logging on until recently. I have a fingerprint ready that has been very reliable & will log me on quickly. I still use the regular way sometimes of typing in my password. Well just yesterday I clicked on my user icon to type in my password. It didn't work. I clicked on it & all of the user icons disappeared. I only saw the regular back ground & the little circle turning around & around like it was "thinking" Then maybe 15 seconds later, the icons popped back up. It will just do that over & over. The fingerprint will log me in right quick still with no problem.
Has this happened to anyone? Any way to fix it?
Thanks...roystreet

3 replies

by kris

Once you log in with your fingerprint reader, you may want to look into the software that came with the reader. If this is a Dell laptop, i had this same issue. I had to go into the computer. Uninstall the Dell Security Control Point software and re-install it. That helped me. So maybe try re-installing the software that came with the reader. Kris

by roystreet

I will look into that. I've never had this problem before & I'm back tracking through what changes I've made with the system lately.

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