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Windows User Account Locked for No Reason

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7 replies

by joey.tucker

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Hello, I have a user that is getting locked out 9 or 10 times a day for no reason. We have reset her password, changed it back to her old password, disabled and enabled her user account, reset her computer account, renamed her PC, rejoined the PC to the domain, restarted the PC and still no matter what she gets locked out even when she is not asked for her password. Windows 2000 domain, Win XP box. Any suggestions?

7 replies

by thumbsup2

... the user is pressing a keyboard combination and locking herself out without realizing what she's doing. What happens if another user logs into that same computer and uses it for a while? I'll bet, nothing happens.

by kenone

Turned out the user had downloaded some password helper program that tried a list of pws every time she got to a logon screen. She was getting locked out of everything. I'm sorry, I can't remember the name of the program but, I found it with an adware scan, if that helps.

by thumbsup2

Check to see if the NIC is being powered down when not in use (BIOS). That setting could be logging her off.

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