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  • #2266330

    Windows xp adminstrator password problem

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    by char_grill1 ·

    I oversee a small business. We have a computer that we purchased with installed software for an online ordering system. We were dissatisfied with the system and canceled with them. Since then, they have undergone changes and the tech folks that we knew are no longer there. Here is my dilemma. I have a computer running xp pro that won’t let me into adminstrator mode without a password. I have been through the forums here and have tried your suggestions to no avail. Any suggestions?

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    • #2524460

      Clarifications

      by char_grill1 ·

      In reply to Windows xp adminstrator password problem

      Clarifications

    • #2524434

      Domain

      by pringles86 ·

      In reply to Windows xp adminstrator password problem

      Is this computer joined to any domain?

      If it is joined to the domain, you can login as a domain administrator and change the local administrator password.

      If it is not joined to a domain, there are other tools that will capture that admin password or reset the admin password for you.

      • #2524424

        Domain

        by char_grill1 ·

        In reply to Domain

        It is not part of a domain. The purpose of the computer was to automatically go into online order receiving once it was turned on. Only someone with administrator priveleges could do anything but accept or deny orders as they appeared on screen. So when I exit the program for the online ordering system, I can do little else. I can’t browse the internet or make any changes or anything. I get a window popping up saying only someone with those priveleges can do anything.

        • #2524422

          Try this one

          by pringles86 ·

          In reply to Domain

          I think I have tried this one before, but I can’t really remember.

          http://home.eunet.no/~pnordahl/ntpasswd/

        • #2524420

          what info is needed? can you do a parallel install?

          by sgt_shultz ·

          In reply to Try this one

          It sounds like you don’t have your windows installation cd. if you did you could try a ‘parallel install’. then you could ‘take ownership’ of any folders that you might need. since it is an online app perhaps all you need is the favorites folder and cookies or something.
          a parallel install is where you put xp on the same box but in a different folder from the default. I just append the word ‘rescue’ to the folder name xp offers. make sure you have enough free drive space or add in a second drive to do this.
          this is probably not what you are hoping for sorry, i don’t know how to crack your password. i would go the the knoppix.org site for help with your password cracking maybe

        • #2524417

          correct, no disk

          by char_grill1 ·

          In reply to what info is needed? can you do a parallel install?

          Yes, that is correct. No disk. Everything came pre installed. I have the license key. Not sure how to obtain a copy from that. I am perfectly willing to completely reformat. I need a pc to tie into a new register system that is being installed. So there will be new software anyway. I had hoped to use this one and not have to purchase a new one.

        • #2524414

          Reformat then

          by pringles86 ·

          In reply to correct, no disk

          That would probably be the easiest way to go. Just reformat and reinstall XP.

        • #2524411

          ok, reformat

          by char_grill1 ·

          In reply to Reformat then

          My only concern with reformatting is reinstalling XP Pro. With no disc and only a key how can I get it? I have found links to discussions where this is a problem. Will I just need to get any disc (I have xp at home, not xp pro) and enter the code I have or will I have to buy a whole new copy?

        • #2524409

          XP CD

          by pringles86 ·

          In reply to Reformat then

          You can’t use an XP home CD to install XP Pro.

          You can either find someone who has XP Pro and use their CD. Or download a copy of XP Pro from the internet and use your product key to install it. If you need more information on the second option, I don’t think I can help you here as I believe some people would frown upon it.

    • #2523084

      No Admin password

      by huoml ·

      In reply to Windows xp adminstrator password problem

      Do you have domain?

      I am not sure if with guest account you can join the domain, but if you can get to change computer name screen on computer properties, you could try to join the domain and supply domain admin id/pswd to join the domain. Once joined, you can change local admin password.

      Or
      Try the suggestion to boot off of cd that can rest admin password. I have used successfuly one of those utilities (more than a year ago).

      hth
      -H

      • #2592287

        still no password

        by char_grill1 ·

        In reply to No Admin password

        Yeah, it seems that booting off a cd is the best bet. Unfortunately, I have no cd. This system was supposed to be supported through another company. That company is no longer in business. All I have is pre installed windows xp pro and with no administrator password I can’t find a way to make a boot cd or restore cd. My access is limited. So my only recourse is to find a cd–I have the license key. Of course, finding someone I know with xp pro is tough.

        • #2585867

          re: still no password

          by joebana ·

          In reply to still no password

          Is the PC a brand name such as Dell, HP , IBM/Lenovo?

          If so, these companies provide system recovery utilities to restore/reinstall the original OS and applications to the factory defaults.

          If it is a brand name PC, check the vendor’s support sites on how to access the restore functions.

          Otherwise you will need to obtain a ‘Retail’ copy of XP because your ‘OEM’ Product ID Key from the PC vendor wont work as it is media specific.

          If you have to purchase a Retail copy of XP, I would suggest going to a local PC shop (‘PC Club’ in the westcoast and online), purchase a PC component (RAM, Hard disk, CPU, etc.) and you can get the OEM copy of XP Pro for $99.00.

          Good luck

    • #2544819

      Easy solution

      by puni12ke ·

      In reply to Windows xp adminstrator password problem

      Try use the CMD command i bet you get to the C:\>
      Type User net *.*, this will give you option to clear all the users passwords. leave the password fields blank and press enter twice. Enjoy your Xp without extra charges.. have a nice day

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