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windows XP home edition log on problem

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please help me to understand this problem
My causin, who I left in the house, must have tempered with my house computer and in the long run, the passwords were re-set. when booted my computer, the booting was ok, but when prompted to log in, keyed in my password, but it refuse, I tried my question hint, it dint yield anything, and apparently even the guest logon and his on were not working at all!
whenever I tried, this is the message that it displayed: the system cannot log on now because the domain YOUR 620A60DE7D is not available, what could be the problem? can you please assist me to understand and advice on what should be done, I risk lossing all of my important data, beside, I maybe asked to buy new windows, I lost the starter packet installation cd.
hope to hear from you.
thanks
Joseph Kulali

5 replies

by thumbsup2

[b][u]Do not respond to this thread.[/u][/b]

We, the members of TechRepublic - A Resource for IT Professionals, will not assist anyone in the recovery/removal of lost passwords. You may have a legitimate reason to recover/remove a password. However, we cannot verify your motives and will therefore not assist anyone in what may be an attempt at gaining unauthorized access to a computer system. Due to the open nature of this forum, any assistance given to help circumvent security measures, even for legitimate purposes, would be available for unscrupulous individuals to use for illegitimate purposes. This is a risk that we, the members of TechRepublic, [b]will not take[/b]. Please do not ask questions of this nature on TechRepublic.

If you have a legitimate need to circumvent a password scheme, please contact the vendor for the software / hardware and request their assistance. E.g. Windows XP password recovery/removal issues should be taken up with Microsoft's technical support, Phoenix BIOS password recovery/removal issues should be taken up with Phoenix Technologies, hard drive password recovery/removal should be taken up with the manufacturer of the hard drive, etc...

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If it were me, I would contact my "cousin" and wring his neck until he told me what it was that he did to MY computer. If he refuses, send him the bill for replacing the computer, including loss of "important data". Because, that is what you're facing.

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by Former member

But you might have to back up your data first.
If the password is lost then take your computer to a good shop where they will do a back up for you.
http://www.allbootdisks.com/

Please post back if you have any more problems or questions.
If this information is useful, please mark as helpful. Thanks.

by wesley.chin

What type of account is the one in question, and the one of your friend? Administrator or limited?

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