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Windows XP/Office XP -- Outlook Freezing

By techsubs ·
Running:
Windows XP with Office XP (all current fixes)
MS Outlook is the only open office program.
- Outlook is set to use "Plain Text" for format

Situation:
Opening an MS Word attachment in a version earlier that 2002 (I have had this with '97 and '00 versions). This calls and opens MS Word. There are two scenarios that occur after this (I am able to replicate these about 4 out of 10 times).
1) MS Word Freezes and I have to 'end task'.
2) MS Word opens with no issues.

After either of the above occurs, I have Outlook freeze, but only when I 'mouse over' (not click) the print button. After that, I can not 'end task' and re-open Outlook or the same issue remains. Only re-booting the computer resolves the issue.

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