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Windows XP Outlook Email Problems

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One user on our email server is having issues recieving their email on their win xp desktop. Their laptop reieves email fine and so does any other computer. He can also send email, in fact sending email sometimes causes outlook to recieve emails.unsure of what to do we upgraded to office xp. we use an as/400 email server.

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by ldavison

I would assume you are using POP/SMTP for your connection to the AS/400.....
If this is the case, open Outlook, open TOOLS, OPTIONS and click on MAIL SETUP.
It should have ALL ACCOUNTS listed as ONLINE and OFFLINE.
Put check marks next to "Include this group..." and "Schedule an automatic send/receive..."
Set the time to 5 minutes or whatever you may deem reasonable...

Hope this helps!!

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