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Windows XP Send To command not working

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10 replies

by barbs

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Whenever I try to use the "send to" command from a windows program such as word, excel or another application, I get the following message back in my inbox:

Your message did not reach some or all of the intended recipients.

Subject: PayrollInstrupr.doc
Sent: 1/23/2003 9:26 AM

The following recipient(s) could not be reached:

'Joe@XXX.NET' on 1/23/2003 9:26 AM
The recipient name is not recognized
The MTS-ID of the original message is: c=US;a= ;p=server1;l=PDCSERVER1-030123142559Z-391
MSEXCH:MSExchangeMTA:PDCSERVER1:PDCSERVER1

This started when I purchased a new computer running Windows XP and Office 2002. We use Exchange server 4.5. All other computers on the network are runningWIN98, Office 2000.

10 replies

by mike jones

Is this all of the NDR, who does it say the message is from, is it from your exchange server or the server at xxx.net, at first glance, it would appear that the name is incorrect.

Can you send to this person straight from Exchange?

by barbs

I have tried with any number of recipients with the same results. I can email this recipient from Outlook directly. The message is from the System Administrator (exchange server). There is not a problem performing this operation on computers thatare still using Windows 98 and Outlook 2000.

by mike jones

Check your internet settings and make sure under Programs that Outlook is selected for Mail not Outlook Express.

The Send To command uses the Simple Mail format and this is probably where the problem lies, someone else had a similar problem the other day, but there isn't much info on Microsoft's website regarding 2002 and the send to command.

by mike jones

Also, check in Control Panel - Mail, that you have only one profile and the correct one is set to default?

by earthworm

I have had the same problem on my computers, WinXP and Office XP With Exchange. The only way I have found to get around the issue, is once you right-click and SendTo, there will be an "Accounts" pull down on the Toolbar, use this, and select what account to use to send this message, you will have to do this for each e-mail you intend to send this way. For some reason SendTo does not default to any account, and therefore cannot be delivered.

by earthworm

Actually There is a fix on this. Microsoft has in an article on TechNet a Registry fix for it. I don't know the article # of it, but I do have the Reg file for fixing the problem if you want that:

[HKEY_CURRENT_USER\Software\Microsoft\Office\Common\MailSettings]
"StrictAccountOrder"=dword:00000001

As always modifiying your registry can be dangerous, yadda, yadda, yadda.

by barbs

Thank you for trying. Even when I pick a specific account, the email does not go through unless I send to a local exchange server recipient.

by barbs

I finally figured out a work around myself! If I save the email prior to sending it and then open it back up from Outlook and send it works!

Thank you for you help.

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