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Winword error when open word document

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3 replies

by dee_reid22

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When I open a word document the following error occurs: "winword has caused an error in kernel32.dll winword will now close". This causes the conputer to freeze. I have Windows ME loaded using Microsoft Office 2000.

D. Reid

3 replies

by pierrejamme

DKlippert will probably be along with the answer sooner or later, in the mean time i would delet the normal.dot and if that didn't work do an Office Repair. Control Panel Add/Remove msoffice and repair rather than remove. You will need the office CD for this.

by aarontech

do a search for normal.dot and delete them. this is the default template that gets recreated by word. also make sure the printer driver is not causing this. try to upgrade or uninstall the printer drivers.

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