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WinXp CD burning problem. EZ-Roxio Basic

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by diandiorio

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I have a AMD althon 1.4 with both (Dual Boot) WinXp Pro and Win 2000 pro. It has ECS K755A 1.0 Main and two HDD 20 Gig (C) and a 10 Gig (D) WDC, a DVS Dvd (DSR-520H drive (E) and a LG CD-RW CED-8042B (F). I have a US Robotics 56K Fax modem and VIAOHCI Compliant IEEE 1394 fire wire card and Generic USB Hub. and SIS 7001 open host Controller. Now here are my problems. On the Win 2000 Partition the modem will not work. In the WinXp the burner will not function. The burner is listed and is functioning under the Systems register, but when I try to run Roxio Basic it freezes up. I have downloaded the new Roxio patch with the same results. I have upgraded the drivers for both drives. It still locks up. Any suggestions?

5 replies

by thechas

For Windows XP, you need to follow a specific patch installation sequence to use Easy CD Creator version 5.XX (4.XX will not work at all)

Install Microsoft CD-RW related patches.

Install Roxio XP Patch

Install Easy CD

Install Roxio XP Patch again.

Then, install the latest revision if you dare.
(Just look at the posts in Roxio's forum)

You need to reboot the system between each install step.

It is also a good idea to close ALL open programs.
(Close ALL Tray Icons) (use task manager to close remaining programs)

Chas

by diandiorio

Thanks, I will give this a try. The CD Burner is a LG CD-RW -8042B. I also have a DSR-520H DVD drive. When I contacted Tech support at LG they suggested that I unistall both drives and make sure that the LG drive was master and that the Dvd was aslave. (Change the Jumper settings) Then re-boot and let Win Xp install the drives. They also stated that this particular burner was not supported under Win XP. (Big surprise). Thanks for the suggestion.

by hbchad

EZCD basic is probably one of the most widely distributed non-working products out there - especially on XP and Mac OS. My recommendation is spending the money to buy nero burning rom (you can find it on download.com) or upgrading to the platinum version of Roxio. Either one will make your life much easier. Roxio didn't put nearly as much thought into their free version as the retail version and the retail one should work with xp on install and if it doesn't then you can call and talk to someone on the phone until they can tell you why (assuming they can figure it out). Those are the best solutions. Much more stable and reliable pieces of software than EZCD Creator basic.

by diandiorio

Thanks for the suggestions. I went out and upgraded the old version (Win98) of Nero I had. Now it is up and working. Another question. I have some access newsgroup dbx files and I want to burn them onto a CD. In the data location of nero, I cannot bring up the dbx files. Any idea how to bring them into the Nero Browser?

by hbchad

yes...bring them up in an explorer window then drag them into the open nero window.

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