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Wireless email problem

By pchlp ·
I have a client with XP,Office 2003 in an office with 8 other computers using lan cables and wireless routers. THere is also other offices, about 4, in the building, using wireless routers.
When the client is using the lan cables the Outlook email program works fine but when she is using the wireless card, it stalls and then sends or does not send at all.
I checked the card and I get an error, "Another
wireless lan utility is communicating with the wireless lan adapter. To avoid conficts, Proset has temporarley disabled its Profile features".
Does anyone ha ve any ideas on this one?

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by kevin.square In reply to Wireless email problem

do basic troubleshooting.
- only user with the issue? another machine on same wireless connection ok?
Over wireless connection can user ping mail server by ip address and name? If yes, how about increasing timeout setting used in OL when attempting to contact server.
OL2003 likes to just work in cached mode. So if it has trouble contacting server it will drop to this mode. Could wireless connection be unstable?

Nothing to do with this question but if having problems OL to ExSvr across a router; Exchange server cd has rpingc32 and rpings in support directory. Could use to see if rpc (port 135) communications is ok.

Kevin

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