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Word 2000 viewed in Internet Explorer

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by dinotech 2 views

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When a client clicks a link to a Word document and they have Word 2000 and Windows XP, it seems to freeze Internet Explorer when they exit the document, and WINWORD.EXE remains in memore taking up 20MB of memory in the process. Microsofts KB shows a solution for the Japanese version of Office 2000, which might work with the English version. My question is: Does anyone else have this problem? If so, what has been your solution to the problem?

3 replies

by oz_media

I had the same problem initially,moreso I had issues with clients not even having MSWord installed.

I found the best resolution was to statt using Portable Document Format,and it has been a saviour.

I also tried MSKB and went through a thousand KBA's and Novell TID's to no avail.

Now, Acrobat Reader is free and pretty much everyone has it installed already, or will need it anyway.

Do yourself and them a big favour, start using Adobe PDF's, the file sizes are much smaller, the fonts and formatting are embedded, they can be shared, modified and comments added if colaboration is needed. Everything MS wishes WORD could do properly.

You're gonna end up doing it one day, why not now?

by dinotech

We use Adobe Acrobat at the college already, but I am not sure if they will rewrite the documents because of this issue. It doesn't happen with Office 2003/Windows XP, and most of the documents on our Intranet are in Word format. Maybe in the future, we will be using PDF as a standard.

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