Software

Ask something
Discussion Locked

Word 2002 does not show pics in docs

0 helpful
5 replies

by baegis

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Have a friend who has encountered a problem with word in Office XP Pro. He installed Mozilla browser and after that when he opened his docs in word they did not show all of the graphics within the document. It is a large doc with 165 pages with diagrams and B&W pictures amongst the text. We tested some small docs and they were the same.

He uninstalled Mozilla but no change. He then reinstalled office and no change. We reinstalled windows xp pro and still no change. Everthing worked well before so what has happened. How do we get word to operate correctly again. The file works fine on my PC and shows all of the graphics in word.

He has a 1.4Ghz P4 with 256 Mb Ram and plenty of hard drive space. We have checked for viruses and found none.

Any ideas would be appreciated.

5 replies

by baegis

Another thing is it is also having trouble copying and pasting his diagrams if this gives more clues.

by baegis

We tried that it did not work.
We added another user onto the computer and that works okay. I know this is a work around but it gets him out of trouble for now.

This discussion is closed to new replies.