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Word 2002 printing issue.

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by kevinc

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I have a user with a 933Mhz, 384MB RAM Gateway Performance PC. She is running XP Pro with Office XP SB Edition. When she prints a document from Word, her normal routine (she is a transcriptionist) is to type "ALT", "I", "F" to insert a file into the document. Problem is the insert file dialogue comes up but is blank. If she types, nothing appears until the document finishes printing. Then, everything she typed appears. We have changed drivers, set BIOS options, set XP to best perfomance, let windows manage the page file, installed SP 1 & 2 for Office, but nothing helps. I cannot find anything on this. Any help would be great.

Thnks

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by ntproenca

Check your printing preferences.
On the advanced tab on the "name of your printer" Properties in control pannel you should have an option something like this:
"Spool print documents" and "start printing immediately" shoud be enabled.

My experience tells me it depends on the type and brand of printer.
Imagine you have a 4MB ram laser printer. You press print in word. Word will send RAW data to printer RAM, the printer will process the data and print the document. When work finishes print OK msg goes back from the printer to the application, and this is when the application becomes usable again, causing all the keys pressed in the mean time to be emptied from the keyboard buffer down to word, all at once.

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