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Word 2002 reboots computer

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by nathan2343

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Hey guys, I have run into an issue where I am connected to a VPN and sending documents over to our home office. Everytime I do a spell check on Word 2002 it reboots my computer and when it restarts it takes me right back to where I left off. Has anyone ever heard of this? I have googled and searched all over but have yet to find an answer. My last resort is to upgrade Word but I don't know if that will fix it. Any input would be greatly appreciated!

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by rob miners

MS Word may have been corrupted.
Do a search for and rename the normal.dot file. Restart Word and a new normal.dot file will be created.

Normal.dot is located in C:\Documents and Settings\"Username"\Application Data\Microsoft\Templates folder. It is a hidden file, so you will have to unhide hidden files. In Explorer go to the Menu and select Tools, Folders Options, View. Check "Show hidden files and folders". Click OK.

Repair MS Word. With Word open, go to Help, Detect and Repair.

If that dosn't work, go to Add and Remove Programs and highlight Microsoft Office. Click on Remove. A menu will pop up allowing you to choose repair or reinstall. Try a Repair.

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