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Word 97 hyperlink to a PowerPoint file

By MCdude ·
I have a user running Office 97 SR-2 on an NT 4.0 SP3 machine. She's using Word and has a hyperlink to a PowerPoint File (.ppt). When she clicks the link, PowerPoint opens, but in Slide Show mode (as if in .pps mode) and she is unable to print it. Same .ppt file opens fine from Explorer and even as a hyperlink from Excel. If the Word file is emailed to someone else - the hyperlink works fine. This is happening on only this one user's machine and only in Word....
I have tried all the tricks that I have up my sleeve - Maybe one of your sleeves is a bit fuller...... Thanks.

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Word 97 hyperlink to a PowerPoint file

by lmadonagh In reply to Word 97 hyperlink to a Po ...

As it only applies to 1 user on 1 pc try deleting the ntuser.dat on the workstation. This should be stored in c:\winnt\profiles\username.
You will need to log the user out to do this and also delete the ntuser.dat from the users roaming profile if they have one. You can find this by openeing the User Manager for domains and selecting the username and opening the profile button and there you will find the path. Hope this works.

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Word 97 hyperlink to a PowerPoint file

by MCdude In reply to Word 97 hyperlink to a Po ...

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Word 97 hyperlink to a PowerPoint file

by lfmj In reply to Word 97 hyperlink to a Po ...

Try checking the file associations for .pps. It may be that the defaults have been changed for that user only, causing it to open in show mode rather than than edit mode which seems to be what you want.

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Word 97 hyperlink to a PowerPoint file

by MCdude In reply to Word 97 hyperlink to a Po ...

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Word 97 hyperlink to a PowerPoint file

Have you upgraded to Office 200 yet? did that fix it? I'm curious,

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Word 97 hyperlink to a PowerPoint file

by MCdude In reply to Word 97 hyperlink to a Po ...

The question was auto-closed by TechRepublic

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Word 97 hyperlink to a PowerPoint file

by robbinsr In reply to Word 97 hyperlink to a Po ...

Has your question been answered? If so please close your forum, if your question is still open please repost it with more current information. Thank you.

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Word 97 hyperlink to a PowerPoint file

by MCdude In reply to Word 97 hyperlink to a Po ...

The question was auto-closed by TechRepublic

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Word 97 hyperlink to a PowerPoint file

by MCdude In reply to Word 97 hyperlink to a Po ...

This question was auto closed due to inactivity

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