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Word Email Editor Disabled in Outlook2K

By Jeffery.kuntz ·
I have a user that is unable to use Outlook with word as the email editor. He initially turns on word as the email editor but then when he closes Outlook and re-opens it is turned off automatically. I intially re-loaded office and subsequently re-imaged the laptop but he still has the same problem. The OS is Win2000 and he is running Outlook 2000. Any ideas?

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