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WORD - emailing

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3 replies

by d.h. cesare

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Morning.
When I create a document in Word using the WordArt option then send it as email, (File>Send To>Mail Recipient) it arrives at the recipient blank. If it's returned to me it shows up fine, just the way I created it.
Why is it blank on the other end?
Thanx

3 replies

by jimhm

I would suspect on the receiving end the WordArt is in an Attachment to the document - the text should of come across - OK ...

I would assume in that case that the receivers mail server isn't set up to handle HMTL Mail ...

Would be the first thing to look at...

by d.h. cesare

I checked the settings with all 3 recipients and their settings are correct. In fact I set one of them personally. I do not send it as an attachment. I send directly to recipient;
"Send copy to". That way the message is in the message window when the mail is opened and they don't have to open an attachment.
I like using Word and word art so I'd really like to find the cause of the problem.
Thanx

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