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Word opens when you open Outlook XP

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by gwnfld 1 view

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We (those in our IT department)have noticed recently that after doing all the Windows updates and you open Outlook XP (2002) word opens automatically. Now I know that you can change the default email editor and this is not the problem. Word should only open after you begin to compose a new mail message. Have anyone else experienced this problem after doing Winwods XP updates?

Thanks,
gwnfld

3 replies

by dklippert

Take a look at the Templates/Add-ins under Tools. Also look in the Start up directory. There could be a template that is opening when Word starts as the e-mail editor.
Rename Normal.dot to see if that makes a difference.

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