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Word to edit email messages

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by adereid

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I receive the following message when attempting to write an email in Outlook XP "This form requires word as your email editor, but word is either busy or cannot be found. The form will be opened in Outlook editor instead". Have tried the detect and repair as well as reinstalling but the problem is not rectified.

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by mozster

I know in Outlook'97 there is an option under Tools; Options; Email tab for this.
It will let you turn off Word being the email editor and also if you're using Word then link a template to it.
If it is there and is ticked then try clearing the tick, restart Outlook and see if that cures it.

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