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Word XP Mail Merge Not Finding Source

By KeyJammer ·
I have recently migrated to the Windows XP OS using the Office XP suite. Our network is also utilizing Active Directory to maintain security to servers and folders.
I have a Word merge document where the data source file resides on a remote server in a different office. When I open the merge document I receive the error message that "Word cannot find its data source". The file does exist and I do have rights to access this file. If I choose to 'Find the Data Source' I can browse to the file and select but I still receive the same error message. If I use the Merge Wizard to locate the data source file on the remote server the document merge will complete. What is keeping the Word merge document from locating the source file on the remote server? I have run out of ideas.

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by DKlippert In reply to Word XP Mail Merge Not Fi ...

Try changing the type of data connection.
Old Word used DDE and ODBC. New Word is trying to use OLE DB which can cause problems.

Cindy Meister has some suggestions

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by KeyJammer In reply to

Poster rated this answer.
The merge document it is trying to find is a Word doc not a file from another database or spreadsheet. Changing the data format would not help since I don't want to access the file via ODBC.

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