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Word97: Spontaneous character generated

By n4syth ·
I am sevicing a Toshiba Satellite laptop running WinME and Office97.
While typing in Word97 it will suddenly insert spaces, lines and the characters 1QA,1\qa and even continuous z's, in random fashion. I have been unable to detect a virus or any other problems. Any suggestions?

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Word97: Spontaneous character generated

by Oldefar In reply to Word97: Spontaneous chara ...

Three possibilities come to mind.

First, metalic debris in the keyboard can cause this. Think staple or paperclip. Check around and under the chip sets on the keyboard.

Second, look for sticking keys. Often caused by coffee or soda spills, the keys may remain down and begin repeating. The continuous z's fits this symptom, but the other keys don't seem to.

Next, the ribbon cable between the keyboad and the motherboard, or the direct connection if it plugs straight in, is damaged or dirty. Try cleaning contacts and reseating. Inspect cable for exposed copper due to wear, or a break due to a fold.

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Word97: Spontaneous character generated

by n4syth In reply to Word97: Spontaneous chara ...

Unit is in sparkling condition... I'm thinking more along the lines of a software issue as it only occurs in Word97.....

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Word97: Spontaneous character generated

by Charles Byrne In reply to Word97: Spontaneous chara ...

Just a wild hunch, but...
double Check the Autocorrect Options or AutoComplete. Someone may have put a key combination in there that replaces the key strokes with garbage text.

You can also check the Normal Template for Macros (Alt+F11) to see if any code has been inserted that replaces what you type with other characters.

Charles

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Word97: Spontaneous character generated

by n4syth In reply to Word97: Spontaneous chara ...

Thanks but I have totally reloaded the system --- fdisk/mbr, format, reloaded with Office 2000 this time, updated everything --- problem reoccurred. Have now sent it away for hardware servicing. Seems to be related to the spacebar.....?? Also, only begins to occur after running for >1/2 hr......??

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Word97: Spontaneous character generated

by n4syth In reply to Word97: Spontaneous chara ...

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