Software
I am sevicing a Toshiba Satellite laptop running WinME and Office97.
While typing in Word97 it will suddenly insert spaces, lines and the characters 1QA,1\qa and even continuous z's, in random fashion. I have been unable to detect a virus or any other problems. Any suggestions?
by oldefar
Three possibilities come to mind.
First, metalic debris in the keyboard can cause this. Think staple or paperclip. Check around and under the chip sets on the keyboard.
Second, look for sticking keys. Often caused by coffee or soda spills, the keys may remain down and begin repeating. The continuous z's fits this symptom, but the other keys don't seem to.
Next, the ribbon cable between the keyboad and the motherboard, or the direct connection if it plugs straight in, is damaged or dirty. Try cleaning contacts and reseating. Inspect cable for exposed copper due to wear, or a break due to a fold.
by n4syth
Just a wild hunch, but...
double Check the Autocorrect Options or AutoComplete. Someone may have put a key combination in there that replaces the key strokes with garbage text.
You can also check the Normal Template for Macros (Alt+F11) to see if any code has been inserted that replaces what you type with other characters.
Charles
by n4syth
by n4syth
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