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WordDoc opens connection to remote srvr

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5 replies

by michael_maloney

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A user sends an MS-Exchange e-mail with a Word attachment created/saved on Novell "Server A". A recipient, logged in to Novell "Server B", opens the e-mail and attachment and immediatly connects to "Server A" to look for a document template. How can we stop this undesired action?
All templates are replicated to each user's home server. We've turned off all the options we could find in Word.

5 replies

by stillatit

The fact that the templates are on the server may be what is doing it. If the template were on the C: drive, Word would look at the C: drive of whatever machine it was on.

If the template name or default template directory pointer includes a UNC, a Novell server name, or a drive letter, the station is going to look there (e.g., if Server A is mounted everywhere as H:, and Server B is mounted everywhere as I:, a reference to H:something is going to go to server A.

One solution may be to have a redundant mount of drive T: to be each station's appropriate template directory on that station's home server. Use T: to reference the directory, NOT a UNC or Novell drive name reference, and change the file location setting in Options/File locations on each machine.

Good luck.

by fofa

You can setup Office to run from the network, but have templates loaded on each PC, that would get you around the problem also.

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