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WordPerfect Delays When Starting

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by rbwerner

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One of my computers has WordPerfect Suite 10 installed. The computer is Windows 2000 with all latest service packs and connected to a Netware 6 file server. I am running netware client 4.8. When you start WordPerfect, it hangs on the splash screen for 5 to 20 minutes before starting. It will eventually open but when working it is also very slow. I tried uninstalling WP Suite 10 and installing WP Suite 11. WP 11 did the stame thing. All other apps in the suite (Quatro Pro, etc.) work fine. I have uninstalled WP11 and reinstalled WP10 & still have the problem. As a further twist, I have discovered that if I unplug the patch cable from the NIC card to the network, Word Perfect runs fine and I don't have these problems. The install is local, not on the network. No other computers on the network are having this problem. Also no other applications on this computer are having problems. I have already tried all the following:
1. Have uninstalled and reinstalled the Word Perfect software.
2. Have tried plugging the computer in at another station with a different patch cable that is working fine to rule out any cabling issues between the computer and server.
3. Have tried replacing the NIC card.
4. Have run multiple virus scans both locally and on the server.
5. Have checked for any spyware software, etc.
6. Tried starting WP with Antivirus software disabled.
7. Tried installing all Wordperfect Service packs.

Help Please.

4 replies

by oz_media

Sounds like you probably downmloaded the wrong service packs. Corel offers the Professional service packs for free, with a small S&H charge.

Call them at 1-800-77COREL to get the right CD's sent out.

by oz_media

Sorry, one thing I missed,
you mention running a Netware server (sweeeeet)is your printer connected to the HPJet direct port?
When booting the software, it is probably looking for the printer connection, which can take a whle with Netware.

Set your printer as LPT1, this should dramatically speed up the process.

NOTE:
The update CD's from Corel are usually the best idea as opposed to downloading non-Academic patches from the website.

by rbwerner

Sorry, I should have said, tried installing all applicable service packs. I am using the right service pack for the right software. Also note that I had the problem both before and after installing the service pack. Thank you for trying.

by rbwerner

8. I tried changing the default printer to a local printer. Didn't work.
9. I tried deleting all the printer from windows so no printers are set up. Didn't work.

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