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Workgroup templates problem

By Tink56 ·
We are W2K with Active Directory and using Office XP.

I have put our office templates on a server (\\s1\templates).

Group policy for the domain tells people to find their templates in that directory.

However, I am having various users call me during the day saying they can't access the templates when they choose new document. I check the settings on their PC and where it should show the above location it is blank.

Any idea why this might be occurring?

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by DKlippert In reply to Workgroup templates probl ...

Does the location show in Tools>Options File Locations under Workgroup Templates?

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by Tink56 In reply to

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by Tink56 In reply to Workgroup templates probl ...

No.

Here's an example. Yesterday it showed: \\s1\templates

Just now I checked and it is blank.

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by Tink56 In reply to Workgroup templates probl ...

The above is in reference to my own PC.

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by Tink56 In reply to Workgroup templates probl ...

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