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Wrd & Excl have intermit. problems savng

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by dj61 1 view

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I have a workstation on a mixed Windows 2000 Active Directory and Novell 4 and 5 network. Periodically when attempting to save a Word or Excel document to a network share or a floppy drive, you get a end task now dialog, as if you had pulled up taskmanager and ended the task. This machine appears to be virus free. I have downloaded and installed all existing service packs and updates.

8 replies

by dj61

This is a clean install with no internet free/shareware installed.

by pierrejamme

Even though you have placed a lot of points here I doubt anyone will ever get them because the problem is not adequately described!
First, you must define your parameters more extensively. Such as version of e-directory or nds? Type of workstationOS and version/SP. Client type, Netware Client32 or Microsoft or Microsoft for Netware and versions.
Next to say you have applied all patches is probably a slight exaggeration. Just looking at an enviromnment that has NDS and Active Directory has a myriad of problems, patches and fixes. Also how are drives mapped, this is a known problem between NetWare and Win2k. What do you have in ALL of your NetWare login scripts?
There are numerous fixes just for saving excel/word files to a NetWare server.
As for the floppy, floppy drives (approx $15 these days)and floppy disks (free to a few cents each) are poorly manufactured anymore, have you tried saving the file to a different drive and disk? Enough of a rant for today, I suggest you pullthis question and do some extensive studying first.

by dj61

Workstation OS is Win2k. Netware for NT is the Netware client. As to the Networkside of things, That is in the Network Administration area, and I do not know this info. I can not see it matters as there are over 500 Win2k workstations that are not exibiting this problem. The floppy drive is not the problem. Other programs can save to it with out any trouble.

by dj61

Workstation OS is Win2k. Netware for NT is the Netware client. As to the Networkside of things, That is in the Network Administration area, and I do not know this info. I can not see it matters as there are over 500 Win2k workstations that are not exibiting this problem. The floppy drive is not the problem. Other programs can save to it with out any trouble.

by dklippert

Hard to troubleshoot intermitance. Here are a couple of suggestions:
Turn off background saves in Word
This assumes Office 2000 Service Release 1/1a (SR-1/SR-1a)
Outlook Journaling turned off

by dj61

Good idea, but did not help. Below are the steps I ended up taking to solve this in case anyone else runs into this.

Uninstalled and Reinstalled Novel. Deleted user Profile after Ghosting image to server. Still got errors, something wrong with NOVELL/NT client. Per Garrett's request, I reimaged using GX150 image and put her shortcuts back. Logged on as user and did a test on saving documents in EXCEL and WORD and both worked fine

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