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XP Address Book totally deleted, WHY??

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by eroberta

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[XP-Home,+ NAV,Anti-Spam, Firewall,SystemWorks 2004,Ghost,DSL connection].Two users on computer, user1's address book deleted,user2's not.What caused deletion of Address Book #1? Have tried a "Find". Ghost backup did not work for lost info.(NAV virus option in both set to delete not -repair/quarantine). Keep all virus definitions updated daily. Virus scan computer regularily. Does anyone have an idea about this problem? Regards, eroberta

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by kevin.cain

one possibility is the use of user names on XP. If you removed the files for user1 and asked to keep their files the address book and email and some other stuff associated with the user goes as well.

Otherwise it may be a corrupt user profile

Hope that helps

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