Question

Locked

XP boots to blank screen with mouse pointer

By purchasing ·
I am hoping someone can help me. I recently bought a zune mp3 player and the driver wouldn't download. I went to different message boards and websites trying to get the correct software. Somewhere along the way something messed up and my computer shut down and restarted by itself. Now when it boots up, it goes to a blank screen with just the mouse pointer. I can move it and i tried clicking in different areas but nothing happens. I tried reinstalling the xp with the repair mode but when it restarts, the same thing happens. I was wanting to maybe try and system restore but am not able to get anywhere near the control panel to do that. Is there anyway to fix this? I really don't have anything important to save so I wouldn't mind formatting the computer but don't know how to do that. I am not a computer programmer but i can follow any type of directions on how to do things. If there any assistance you can offer, it would be deeply appreciated.

This conversation is currently closed to new comments.

1 total post (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Answers

Back to Software Forum
1 total post (Page 1 of 1)  

Related Discussions

Related Forums