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XP disconnecting from Broadband

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by malcolm.mcewan

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This is driving me nuts. Unless I am 'actively' using the internet my XP system disconnects from the internet after an idle period of perhaps 10 minutes or so requiring a reboot to capture it again.
I see no reference to this problem elsewhere and my ISP has checked things 'their side' including signal strength etc.
Any suggestions??

2 replies

by timwalsh

XP includes an additional power management setting that wasn't included with previous versions of Windows. Unfortunately, Microsoft chose to implement this setting in a place where you normally wouldn't look for power management settings (Control Panel > Power Options).

Instead it is included in the Properties for your NIC. You can reach this through either Device Manager (found in Computer Management under Administrative Tools) or through the Properties page for Local Area Connection. Either way takes you to the same place.

On the Power Management tab of the NIC Properties window, make sure the box labeled "Allow the computer to turn off this device to save power" is NOT checked.

by hal 9000

A problem if you have activated teh Firewall settings or installed a third party firewall as it could be closing the port when there is no activity on it. Currently with XP and SP1 if you have an external dialup or broadband modem and it isn't turned on when the computer is booted you will not get an outside connection through your modem.

So check all the firewall settings first before you try anything else and limit their ability to close your main TCP/IP ports. I don't know if this is the problem but that is a good place to start.

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