Software

Ask something
Discussion Locked

XP Won't Restart

0 helpful
3 replies

by cst

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Just out of the blue, my XP Prof. workstation (P4, 1.6 Gb Mhz, 40 Gb HDD)seems to have lost its ability to restart. It will log off and shut down properly, but when I need to do a restart, the screen appears to be doing its thing initially, but then goes black, the unit beeps a couple of times, and both the power and disk activity lights remain on. The only recourse to get it back in motion is to hit the power or reset button (gag!). Can anyone suggest something I might try to get old XP back to normal?

Thanks.

3 replies

by cst

Thanks for the prompt response, Lizzy, but when I followed the link under Resolution, it took me to WinXP updates, and none of the updates seemed to describe or deal with this problem, so I wasn't sure which to choose. Would you know?

by lizzy

You want the "Restarting XP Update" from the link at the page given. I think you need to be on the PC that you want to update when you download this. XP usually automatically updates, but you can view your update installation history at the Microsoft site. It's great because it will tell you what you have installed and when and also what you tried to install that was unsuccessful. You may just want to go to the Windows XP update site first and look for the specifice update I mentioned above. I think you can get there when on-line via Ineternet Explorer, Tools, Windows Update.
Hope this helps.

This discussion is closed to new replies.