Question

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Yahoo ID hacked--Urgent.

By bodibaski ·
Dear All,
A friend of mine who has been using yahoo service more than 10 years using the same id. His id has hacked by someone and the profile details also has changed by the hacker. Now he couldn't access his id even using the forgot password option.

I tried to mail yahoo using his alternate mail id. Yahoo responded the mail that they can't help if we couldn't enter the profile data for forgot password option, that is the only way they said.

And the hacker using his id to send unwanted mails to the contacts which is in my friend's mail list.

Is there any way to retrieve his mail back? He had a lot of official news and data in that mail. He is trusting me as i can help him.

I trust the tech republic forums.

Please share the info if anyone faced like this problem.

Thanks in advance.

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All Answers

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Why hasn't HE done all the checking with Yahoo ?...

by OldER Mycroft In reply to Yahoo ID hacked--Urgent.

Not only has he had his email 'hacked' but now YOU are using his alternate email on his behalf.

What is wrong with this bloke that he cannot do it himself?

If he gives his email IDs away so easily it's no wonder he keeps having them stolen.

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Don't know, but next time

by seanferd In reply to Yahoo ID hacked--Urgent.

tell him not to leave his official news and data on a webserver. Use an email client.

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Sorry....

by ThumbsUp2 In reply to Yahoo ID hacked--Urgent.

There is absolutely nothing we can do to help, other than to suggest you have your friend CALL Yahoo and see if they can help in any way.

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That isn't quite true we can give this little bit of help

by OH Smeg In reply to Sorry....

You are using the wrong term the Account has not been Hacked it's been Cracked.

As for Yahoo the Account Owner needs to contact them and if they are unable to assist there is nothing that can be done other than to help the person understand just how Insecure Cloud Computing actually is.

All E-Mail should be stored Locally and this not only includes the actual Mail but things like the Contacts List. If you don't store this Locally on your Computer you have no control over what happens to your Data when the Site gets attacked by a Cracker like this.

Col

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No positive response

by bodibaski In reply to Sorry....

Hi there,

As i explained already my friend tried to send a request mail from his alternate email id as describing all his profile data, but the yahoo denied their support for his mail id.

Please let me know if there is any way to get his id back.

He has his official documents with the mail.

Thanks for the reply.

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You've got to get your facts straight ...

by OldER Mycroft In reply to No positive response

Firstly you said this:

"I tried to mail yahoo using his alternate mail id. Yahoo responded the mail that they can't help if we couldn't enter the profile data for forgot password option, that is the only way they said.

Now you're saying this:

"As i explained already my friend tried to send a request mail from his alternate email id as describing all his profile data, but the yahoo denied their support for his mail id."

SEE THE DIFFERENCE?

Maybe you've been spinning lines to Yahoo as well?

Maybe to TR too?

That's the trouble when you start telling lies - you've always got to remember everything that you've said in case you put your foot in your mouth. Like now.

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I am clear

by bodibaski In reply to You've got to get your fa ...

Hi Friend,

I explained the status to the yahoo services when i mailed from his alternate mail id as my friend writing. I am just explaining this to TR as just to tell you all I am handling this problem using his alternate id for him using his alternate mail id.

So no problem with my sentences.

When i write mail from my friends mail id i consider myself as my friend.

Anyway i will be careful.

Thanks once again for the reply.

Let me know if there is a way to get the id back.

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There IS a way

by The Scummy One In reply to I am clear

through Yahoo support.

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True.

by seanferd In reply to No positive response

There is no way to do this, unless Yahoo! can do it for you.

We've basically tried to be as helpful as possible without pulling out this:

We, the members of TechRepublic - A Resource for IT Professionals, will not assist anyone in the recovery/removal of lost passwords. You may have a legitimate reason to recover/remove a password. However, we cannot verify your motives and will therefore not assist anyone in what may be an attempt at gaining unauthorized access to a computer system. Due to the open nature of this forum, any assistance given to help circumvent security measures, even for legitimate purposes, would be available for unscrupulous individuals to use for illegitimate purposes. This is a risk that we, the members of TechRepublic, will not take. Please do not ask questions of this nature on TechRepublic.

If you have a legitimate need to circumvent a password scheme, please contact the vendor for the software / hardware and request their assistance. E.g. Windows XP password recovery/removal issues should be taken up with Microsoft's technical support, Phoenix BIOS password recovery/removal issues should be taken up with Phoenix Technologies, hard drive password recovery/removal should be taken up with the manufacturer of the hard drive, etc...


This template has been released under the GNU public license and you are encouraged to use it as a standard reply for questions of similar nature, provided that you make any modifications available to other users.

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> True

by an_it_guy In reply to True.

Very logical response. From Yahoo perspective, their stand is fully acceptable!

Cheers!

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