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Zone Alarm start failure

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6 replies

by rctii

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Running Zone Alarm, free version 2.6.362. Have run earlier versions with same problem. Minilog.exe and VSMON.exe start OK. I start hem at boot time. ZoneAlarm.exe frequently fails on manual startup with an error message that it can't connect to something. ZoneLabs no help. Went to manual statup since autostart failed almost every time. Any ideas anyone?

6 replies

by bobho

How about some additional info:

Operating System (win98, ME, w2k...)
Protocols (tcpip and/or others...)
Connection Type (dial-up, dsl, cable, network...)
What is the error (can't connect to what?)

Otherwise, there is an upgraded version (3.1.291). Install the upgrade and see if that helps.

Get back to us.

DrBob:>)

by b_pope

Visit ZoneLabs site & look for the uninstall info for your OS & completely uninstall from your PC all .dlls, .vxds & folders, everything their list shows for your OS.

You might what to use a program like RegCleaner to help get rid of everything.http://www.vtoy.fi/jv16/index.shtml

Once done reboot & defrag then download newest free version & install it, if you still have problems it's with your OS or another program you have installed causing it, not ZoneAlarm.

by b_pope

Don't reinstall ZA over a old or same version it won't fix the problem, reinstalling over any program has negative effects 99% of the time.

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